منابع مشابه
Institutional factors affecting offshore business process and information technology outsourcing
Micro and macro level impacts of offshore outsourcing are far from clear. Thus there are some well-founded rationales for and against offshore outsourcing as well as a number of misinformed and ill guided viewpoints. Using institutional theory as a lens, this paper analyzes the drivers of offshore business process and information technology outsourcing. We examine the mechanisms by which regula...
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Although offshore BPO has been a focus of considerable attention in popular press, there is a serious dearth of academic research on this area. This paper first establishes that offshore BPO functions in the same manner as osmosis. We then draw upon constructs and concepts in osmosis to develop theoretical understanding of the factors that drive the offshore BPO. Managerial and policy implicati...
متن کاملOffshore Business Process Outsourcing - Staying Competitive v Risk?
As the Information Systems Offshoring and Business Process Outsourcing (BPO) phenomena continue to grow and gain popularity, it is becoming increasingly evident that there is a need to consider a combination of the two, that is, Offshore BPO of IS Processes. This paper explores the factors that a multi-national organisation considered when it “offshored” its IS business processes to lower-cost ...
متن کاملAntecedents of Onshore and Offshore Business Process Outsourcing
This paper proposes a theoretical framework for adoption of onshore and offshore business process outsourcing (BPO) by firms. Our analysis of data from 244 firms publicly traded in the United States indicates that firms with a stronger information technology infrastructure and business process knowledge are more likely to engage in onshore and offshore BPO. We also find a positive association b...
متن کاملTransition During Offshore Outsourcing: A Process Model
In recent years, outsourcing has become a ubiquitous phenomenon. Despite extensive research, several examples of outsourcing failure are prevalent. In this paper, complimenting the strategic and economic studies on outsourcing, we focus on the operational execution challenges by examining transition phase, which starts immediately after contract signing and involves the critical transfer of out...
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ژورنال
عنوان ژورنال: Studia commercialia Bratislavensia
سال: 2011
ISSN: 1337-7493
DOI: 10.2478/v10151-011-0009-9